These Terms and Conditions (“Terms”) apply to purchases made through qeqvimo.com.

qeqvimo.com is operated by Wuhan Wanchiqing Trading Co., Ltd.

By submitting an order through our website, you acknowledge that you have read and understood these Terms and agree that your purchase is subject to these Terms and any other applicable policies available on qeqvimo.com.

Scope of These Terms

These Terms apply to purchases of products offered through qeqvimo.com.

Additional policies may also apply to your purchase, including our Shipping Policy, Return & Refund Policy, Payment & Security Policy, Privacy Policy, and applicable Product Support & Care information.

Where applicable, these policies should be read together with these Terms. If any provision conflicts with mandatory consumer protection requirements, the applicable legal requirements will prevail.

Product Information

We make reasonable efforts to present our product descriptions, dimensions, materials, colors, finishes, design characteristics, pricing, images, and availability as accurately as possible.

QEQVIMO products include three principal collections: Melt Vases, Bohemian Vases, and Arch Shape Vases.

Melt Vases explore fluid-inspired silhouettes and the visual illusion of softened, flowing forms. Bohemian Vases emphasize expressive decorative character and artistic individuality. Arch Shape Vases explore architectural curves, geometric balance, and distinctive proportions.

Actual product appearance may vary slightly due to screen or display settings, photography and lighting conditions, manufacturing tolerances, material or finish variations, product batch differences, and packaging or design updates.

Products featuring different materials, finishes, textures, shapes, colors, or decorative details may have minor variations in appearance. Such variations are considered normal characteristics of manufacturing and do not necessarily indicate a product defect.

We reserve the right to correct errors, update product information, modify availability, or revise website content where reasonably necessary.

If a significant error affects an order that has already been placed, we may contact you regarding available solutions or cancel the affected item and provide an appropriate refund, subject to applicable law.

Product Requirements and Usage Information

QEQVIMO products are decorative vases intended to complement a variety of interior styles and display arrangements. Product dimensions, materials, weight, construction, finishes, and intended use may vary between individual designs and product versions.

Customers are responsible for reviewing product information, specifications, dimensions, material descriptions, care recommendations, and intended use before purchasing or using a product.

Certain products may be intended primarily for decorative display, while others may be suitable for floral arrangements or holding water. Suitability depends on the specific product and its construction. Please refer to the relevant product page before placing water, fresh flowers, or other materials inside a vase.

Unless expressly stated otherwise, QEQVIMO does not guarantee compatibility with third-party accessories, display fittings, mounting components, or other items not specified for the individual product.

Orders and Acceptance

After submitting an order, you may receive an automated order confirmation.

This confirmation acknowledges that we have received your order but does not necessarily represent final acceptance or confirmation that your order has been shipped.

QEQVIMO reserves the right to refuse, limit, verify, or cancel orders where reasonably necessary, including situations involving payment authorization failure, suspected fraud, unauthorized payment activity, inventory limitations, incorrect pricing or product information, shipping restrictions, duplicate or unusual orders, abuse of promotional offers, legal or regulatory restrictions, or other circumstances preventing reasonable fulfillment.

If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the payment provider and applicable law.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Email: service@qeqvimo.com

We will make reasonable efforts to assist before fulfillment begins.

However, we cannot guarantee that changes or cancellations can be completed once an order has entered processing, picking or packing, fulfillment, shipping preparation, or dispatch.

If an order has already shipped, our applicable Return & Refund Policy may apply.

Nothing in this section limits any cancellation rights that cannot legally be excluded.

Prices

Product prices displayed on qeqvimo.com are displayed and processed in U.S. dollars (USD) unless otherwise indicated during checkout.

Prices may vary depending on the product design, specifications, product variations, promotional eligibility, destination, applicable taxes, and shipping charges.

The final amount payable will be displayed during checkout before you complete your purchase.

QEQVIMO may update product prices for future purchases at any time.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfillment or cancel the affected order and provide an appropriate refund in accordance with applicable law.

Taxes and Other Charges

Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.

International orders may be subject to additional charges, including customs duties, import taxes, brokerage fees, clearance charges, and local government or carrier fees.

Unless otherwise stated during checkout or required by applicable law, these charges are generally the responsibility of the recipient.

For additional information about delivery-related charges, please review our Shipping Policy.

Payment

Available payment methods are displayed during checkout and may vary depending on customer location, device type, order value, and available payment services.

By submitting payment information, you confirm that you are authorized to use the selected payment method, that the information provided is accurate and complete, and that you authorize the applicable transaction amount to be processed.

All transactions may be subject to authorization, verification, fraud prevention, and security checks.

For additional information about payment processing, checkout security, and refunds, please review our Payment & Security Policy.

Promotions and Offers

QEQVIMO may occasionally provide promotional benefits, including promotional pricing, discount codes, product bundles, limited-time offers, free or reduced shipping promotions, and other promotional benefits.

Promotional offers may include additional conditions such as start and end dates, minimum purchase requirements, product exclusions, geographic restrictions, quantity limitations, customer eligibility requirements, and usage restrictions.

Unless otherwise stated, promotional offers cannot be combined, and discounts generally cannot be applied retroactively to completed orders.

QEQVIMO reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.

The specific terms displayed with an individual promotion will govern that offer.

Shipping and Delivery

Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.

Any delivery timeframe provided is an estimate unless expressly stated otherwise.

Delivery may be affected by circumstances outside QEQVIMO's reasonable control, including carrier operations, customs processing, weather conditions, transportation disruptions, holidays, remote delivery locations, and local delivery conditions.

Customers are responsible for providing complete and accurate shipping information during checkout.

QEQVIMO products may feature sculptural contours, decorative finishes, distinctive shapes, or materials requiring careful packaging and handling. We take reasonable measures to prepare products for transportation. Customers should inspect their orders promptly after delivery and contact us if an item arrives damaged, defective, incorrect, or incomplete.

Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Please contact QEQVIMO before returning a product so that our customer support team can review your request and provide the applicable instructions and return address.

Eligibility, return conditions, shipping costs, inspection procedures, and refund methods are subject to the applicable policy and relevant consumer protection laws.

Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.

Damaged, Defective, or Incorrect Products

If your QEQVIMO product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible.

This may include issues involving cracks, chips, breakage, significant surface damage, structural defects, incorrect product variations, missing accessories, or other material differences from the order placed.

We may request your order number, clear photographs of the product, photographs of the original packaging, a photograph of the shipping label, or a short video demonstrating the issue where applicable.

Please retain the product and original packaging until our customer support team has reviewed your request and provided further instructions.

Depending on the circumstances, applicable policies, and relevant law, available solutions may include a replacement, refund, or another appropriate resolution.

Product Use and Care

QEQVIMO products should be handled and used according to the product instructions, material specifications, care recommendations, and product-specific guidance provided on our website or with the item.

Decorative Vase Care

Handle vases carefully and avoid unnecessary impact, dropping, excessive pressure, or other actions that could damage their structure or surface finish.

Use cleaning methods and materials appropriate for the individual product. Avoid abrasive tools, harsh chemicals, and unsuitable cleaning agents that may scratch, discolor, or otherwise damage the surface.

Place vases on clean, stable, and suitable surfaces. Take care when positioning sculptural designs or products with delicate contours to reduce the risk of accidental tipping or breakage.

Before placing water, fresh flowers, or other materials inside a vase, confirm that the product is designed for that purpose. Not all decorative vases are watertight or suitable for direct contact with water.

Material and Surface Care

Different materials and finishes may require different care methods. Follow the recommendations provided for the specific product rather than assuming that the same cleaning or handling method is suitable for every vase.

Avoid unnecessary exposure to excessive moisture, extreme temperatures, prolonged direct sunlight, and harsh chemicals where these conditions may affect the product's appearance or material integrity.

Do not modify, repair, or alter a product in a way that could compromise its structural integrity or intended use.

Improper handling, cleaning, storage, or use may affect eligibility for warranty assistance or other remedies where the resulting damage is attributable to such actions, subject to applicable law.

Indoor and Outdoor Use

Unless a product page specifically states otherwise, QEQVIMO decorative vases are intended primarily for indoor display.

Products should be protected from unnecessary exposure to rain, excessive moisture, extreme temperatures, prolonged direct sunlight, harsh chemicals, and other environmental conditions that may affect their materials, finishes, or structural integrity.

Any outdoor-use, weather-resistance, or water-resistance claim applies only where specifically stated for the individual product.

Customers should review the applicable product information before using a vase outdoors or placing it in an environment with conditions that may affect its suitability.

Product Dimensions and Natural Variations

Measurements and specifications displayed on qeqvimo.com are provided as product references to help customers evaluate the size, proportions, and suitability of a vase for a particular space.

Minor variations may occur due to manufacturing processes, measurement methods, material characteristics, product batch differences, or design updates.

Decorative vases may also exhibit slight differences in color tone, finish, texture, sculptural contours, or other details due to manufacturing and display conditions.

Product photographs are intended to represent the items as accurately as reasonably possible, but they cannot reproduce every aspect of physical materials or guarantee an identical appearance under all lighting and display conditions.

Such minor variations do not necessarily indicate a product defect.

Product Support and Warranty

Certain QEQVIMO products may include product support or limited warranty coverage where specifically stated.

Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described on the relevant product page or in our Product Support & Care information.

Warranty coverage is separate from statutory consumer rights.

Nothing in these warranty terms limits rights that cannot legally be excluded under applicable consumer protection laws.

For additional information, please review our Limited Warranty Policy, where applicable, and our Return & Refund Policy.

Personal Use

Products offered through qeqvimo.com are intended primarily for lawful personal, household, decorative, or gift use unless otherwise agreed by QEQVIMO in writing.

Unauthorized commercial resale may be restricted where reasonably necessary and permitted by applicable law.

Customers purchasing products for commercial interior projects, retail display, wholesale, or other business purposes should ensure that the intended use is appropriate for the selected product and any applicable purchase conditions.

Prohibited Activity

You may not use qeqvimo.com or its purchasing systems for fraudulent transactions, unauthorized payment activity, abuse of discounts or promotions, manipulation of checkout systems, misuse of return or refund procedures, unauthorized resale where restricted, interference with website security, or other unlawful or deceptive activities.

QEQVIMO may take reasonable measures to protect customers, the website, business operations, and payment systems where suspicious activity is identified.

Such measures may include additional verification, order restrictions, cancellation, or other actions reasonably necessary to address the relevant concern, subject to applicable law.

Intellectual Property

Unless otherwise stated, website content, including QEQVIMO branding, logos, product descriptions, images, graphics, videos, website layouts, design elements, and original written content, is owned by, licensed to, or used with authorization by QEQVIMO, Wuhan Wanchiqing Trading Co., Ltd., or the applicable rights holders.

Website content may not be reproduced, distributed, modified, commercially exploited, or otherwise used without appropriate authorization, except where permitted by applicable law.

Product names, collection descriptions, visual materials, and other creative elements are provided for use in connection with the legitimate operation of the website and the presentation of our products.

Nothing in these Terms grants you ownership of our intellectual property or permission to use it beyond what is expressly authorized.

Third-Party Services

QEQVIMO may use third-party service providers to support e-commerce infrastructure, payment processing, order fulfillment, shipping and logistics, customer support, analytics, advertising services, fraud prevention, and website security.

Third-party services may operate under their own terms and privacy policies.

QEQVIMO is not responsible for independent third-party services that we do not control. Your use of such services may be subject to their applicable terms, conditions, and privacy practices.

For further information about how personal information is handled, please review our Privacy Policy.

Electronic Communications

By placing an order or contacting us electronically, you agree that QEQVIMO may communicate with you electronically where appropriate and permitted by applicable law.

Communications may include order confirmations, payment notifications, shipping updates, tracking information, customer support responses, return or refund communications, and security notices.

These communications help us manage transactions, respond to customer inquiries, and provide information relating to your use of our Services.

Marketing communications, where provided, are subject to applicable consent requirements and the preferences described in our Privacy Policy.

Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy, subject to your rights and choices under applicable law.

Please review the Privacy Policy for information about cookies, analytics, advertising technologies, third-party service providers, data retention, international data transfers, and available privacy rights.

Disclaimer

To the fullest extent permitted by applicable law, qeqvimo.com and related website services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted website availability or that every technical issue will be corrected immediately.

Product images and descriptions are intended to represent products as accurately as reasonably possible, but minor variations may occur due to display settings, lighting conditions, material characteristics, manufacturing processes, and product updates.

We make reasonable efforts to maintain accurate product information and reliable website functionality, but we cannot guarantee that all website content will be free from errors or omissions at all times.

Nothing in this section excludes or limits any statutory guarantees or consumer rights that cannot legally be excluded or limited.

Limitation of Liability

To the fullest extent permitted by applicable law, QEQVIMO and Wuhan Wanchiqing Trading Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from purchases, products, transactions, or use of our website where such limitation is permitted by law.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded, mandatory consumer rights, or remedies available under applicable consumer protection laws.

Any limitation of liability under these Terms applies only to the extent permitted by the laws applicable to the relevant transaction and customer.

Consumer Rights

Depending on your location, you may have statutory consumer rights relating to product conformity, defective products, repairs, replacement, returns, refunds, and cancellations.

These rights may vary according to the laws of your country, state, province, or region.

Nothing in these Terms is intended to waive, exclude, or restrict rights that cannot legally be waived, excluded, or restricted.

Where mandatory consumer protection laws provide greater rights than these Terms, those legal rights will continue to apply.

Changes to These Terms

QEQVIMO may update these Terms periodically to reflect changes in business operations, products or collections, website functionality, store policies, or legal requirements.

Updated versions will be posted on this page.

Changes will take effect as stated in the updated Terms or as otherwise required by applicable law. Where legally required, we will provide additional notice of material changes.

Your purchase will generally be governed by the Terms applicable at the time your order was placed, subject to mandatory legal requirements and any applicable agreement between you and QEQVIMO.

Contact Us

If you have questions regarding these Terms, an order, a QEQVIMO product, or our store policies, please contact us through our official customer support email.

Brand: QEQVIMO

Website: qeqvimo.com

Legal Entity: Wuhan Wanchiqing Trading Co., Ltd.

Registered Address: Unit 165, Factory Building No. 6, No. 91 Huayuanwan 2nd Street, Daji Subdistrict, Caidian District, Wuhan City, Hubei Province, China.

Unified Social Credit Code: 91420114MAEFPRXJ1N

Customer Support Email: service@qeqvimo.com

qeqvimo.com is operated by Wuhan Wanchiqing Trading Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

We aim to provide clear product information, dependable customer support, and a straightforward shopping experience throughout your interaction with QEQVIMO.

QEQVIMO — Sculptural Forms. Distinctive Spaces.